RouteQ launches operations in the Middle East to meet demand for innovative delivery routing solutions

MOSCOW, February 4, 2022 /PRNewswire/ — RouteQ, a subsidiary of Yandex and a provider of cloud-based delivery management software solutions, today announced the expansion of its operations to Middle East to fill critical gaps in the region’s delivery fleet operations, providing comprehensive route planning and delivery tracking capabilities for retail, e-commerce, delivery and goods businesses. rapidly growing consumption.

Couriers are facing increased demand following the pandemic and e-commerce volume is expected to remain high for some time. Some predict that the e-commerce market in the UAE will reach $8 billion by 2025. RouteQ believes that digital transformation will play a significant role in determining the shape of the region’s logistics market in the coming years.

“The number one challenge faced by B2C or B2B organizations in the region, when it comes to moving goods and services from point A to point B, is the vague or incomplete destination address” , said Vladimir NesterovManaging Director of RouteQ to Middle East. “When you couple that with the relatively high volume of returned goods – up to 40%, according to some reports we’re seeing – route optimization becomes more important than ever. That’s why we’re so confident we can add value in the Middle East market.”

Over 200 parameters allow businesses to optimize their routing to meet modern challenges, such as delivery windows and automatic customer tracking, and dramatically reduce call center workloads at the same time. An advanced module allows customers and delivery managers to collaborate to narrow down target locations where a more precise address is not available. These factors play a vital role in significantly reducing delivery truck mileage. Organizations can use RouteQ technology to reduce the number of vehicles used for delivery routes by 30%, further reducing carbon footprint and making operations more sustainable.

RouteQ recently opened operations in dubai to expand its presence in the Middle East helping companies meet their delivery challenges there. Building on its strong experience with globally recognized brands including X5 Group, Unilever, Coca-Cola HBC, Carlsberg Group and Russian Post, the company has already begun piloting projects for clients in retail, of e-commerce and messaging in the region. . Over the coming year, Nesterov plans to expand the company’s regional sales and marketing team, as well as its implementation and support units.

“There is great growth potential for the delivery industry in this region,” Nesterov said. “The demand and the infrastructure are there. We look forward to helping many companies leverage our software to solve key last mile delivery challenges, whether it’s a starving startup or a a household name. We are confident that we can help them significantly reduce their operations costs, but more importantly, deliver exceptional customer experiences and foster brand loyalty.

About RouteQ

RouteQ, a subsidiary of Yandex and formerly called Yandex.Routing, is a provider of cloud-based delivery management software solutions. Through its automated route planning and track and trace services, RouteQ enables retailers, fast-moving consumer goods companies and logistics companies to increase delivery capacity, scale quickly, reduce operational costs and improve their overall customer experience.



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